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Learner Experience Improvement Officer Welfare
The job itself
Do you have a passion for ensuring high quality learner experience as well as safeguarding and welfare support?
Do you have experience of working with learners/clients as a practitioner, adviser, coach or mentor?
The Learning, Skills and Workforce Development Team are seeking a Learner Experience Improvement Officer (Welfare) to ensure that our learners/clients receive a high quality learner experience as well as safeguarding and welfare support across all delivery situations. This role will be responsible for providing information advice and guidance, learning support, induction, training and learning & assessment to support them to benefit from educational opportunities, remove barriers and achieve their goals to progress in life and/or work.
We offer employability support, teaching, training, learning and assessment activities across a wide range of curricula including qualification-based learning, community learning and additional employability support. We want to ensure that all learners are well supported with their educational, social and emotional needs in order to achieve their goals.
You will provide effective support and strategies to assist learners to remove barriers and ensure their safeguarding, welfare and well-being. You will collaborate with other staff and external agencies to ensure the right support is in place and learners are safe and well. You will identify and promote opportunities to raise awareness and deepen understanding of safeguarding, keeping safe and secure including online, good health and wellbeing including to benefit both learners and staff.
We are looking for:
- Passion for education, advice and guidance and learner welfare
- Experience of working with adults and other agencies
- Excellent communication, interpersonal and collaboration skills
- Ability to provide effective learner support and build positive working relationships
What we can offer
- A chance to make a difference to learners’ lives sharing your passion for welfare and education
- Be part of a motivated, positive and successful team striving for excellence
- Support from a professional and experienced colleagues across our service
Please refer to the employee specification when completing your application.
If you think you have the skills that we need, then please apply and help us to build a strong and successful team that can deliver outstanding results for our learners.
Want to know more?
Get in touch for more information.
- Name
- Anna Bennett
- Anna.Bennett@eastriding.gov.uk
Additional information
Remote working
The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.
Internal Candidates
If you are a current East Riding of Yorkshire Council employee, you cannot use your East Riding email account to login and apply for jobs online. To submit an application, you must create an account or sign in using a personal email address.
Applying for the role
Apply by completing the online application form. Ensure the application demonstrates how you meet the essential criteria from the employee specification. CV's will not be accepted for this vacancy.
Travel
Some travel across East Riding of Yorkshire may be required, applicants must be able to transport themselves.
DBS/Medical check
This post is subject to an enhanced DBS clearance check.
Equality, Diversity and Inclusion
At East Riding of Yorkshire Council we value everyone, find out what we are doing for equality, diversity and inclusion.
